Implementation Services Agreement

Separate contracted services

Guided Implementation and Business Buildout are service engagements for production, coordination, document organization, project management, website development, and owner advisory. Each engagement includes the California Contractor Launch Program as part of the complete service package.

Guided Implementation · $5,000 total

The service fee covers a five-page Starter Site with intake-led copy, responsive development, contact form, one member-owned domain connection, basic on-page search structure, analytics setup, and two consolidated revision rounds; milestone and document-readiness reviews; provider shortlist and meeting preparation; two private 60-minute owner-advisory sessions; live implementation workshops; a 180-day accountability plan; and the California Contractor Launch Program.

For service accounting and completion, the $5,000 total is allocated as follows: $2,500 Starter Site production; $1,000 coordination and milestone reviews; $500 provider-meeting preparation and document organization; and $1,000 advisory, workshops, and accountability. Payment is due before kickoff. The service is complete when the site is delivered or launched, the two advisory sessions are used or expire, and the final implementation status report is delivered.

Business Buildout · $10,000 total

The service includes a required strategy call and written statement of work; a custom Signature Site of up to ten standard pages with conversion architecture, copy, service-area and portfolio content, lead capture, analytics, local-search foundation, and three consolidated revision rounds; operating-system implementation and document production; provider selection and setup coordination; bookkeeping, job-costing, and tax-reserve workflow installation for professional approval; four private 60-minute owner-advisory sessions; priority reviews; project management; a personalized operating roadmap; and the California Contractor Launch Program.

The $10,000 total is allocated as follows: $750 discovery, strategy, and statement of work; $4,250 Signature Site production; $2,000 operating-system implementation and document production; $1,500 project management, provider coordination, and priority review; and $1,500 advisory sessions and operating roadmap.

Business Buildout payment schedule

A $5,000 initial payment reserves capacity and funds discovery plus the first production allocation. The strategy call follows payment. The remaining $5,000 is due after the written statement of work is confirmed and before implementation production begins. No work outside the stated scope begins without a written change scope accepted by the client.

Website schedule and revisions

The Guided Starter Site target is 30 business days after a complete intake. The Business Buildout Signature Site target is 45 business days after strategy, scope confirmation, and complete intake. A revision round is one consolidated list from the designated decision maker. New business direction, new architecture, additional pages, delayed assets, conflicting feedback, or changed services require a schedule change or written add-on.

Client responsibilities

The client supplies accurate business, service, license, insurance, testimonial, pricing, warranty, and contact facts; lawful rights to images and other assets; domain and provider access; and feedback within five business days. The implementation team will not activate pages soliciting construction work until the client's public CSLB record and required advertising disclosures support activation.

Hosting, domain, and ownership

Managed hosting is included for 12 months after website launch. The client owns the domain. After the service balance is paid, the client owns final approved site-specific copy, supplied assets, and custom design/build files. The Institute retains its preexisting curriculum, templates, reusable systems, workflows, and tools. Third-party materials remain subject to their licenses.

Cancellation and earned fees

Guided Implementation may be cancelled for a full refund before kickoff. After kickoff, the client receives a refund of the unearned allocation for undelivered service components. For Business Buildout, cancellation before the strategy call receives a full refund of the initial payment. After the strategy call but before statement-of-work acceptance, $750 is earned and $4,250 is refundable. After acceptance, amounts become earned as the allocated milestones are delivered. Nonwaivable rights remain in effect.

Exclusions and professional boundaries

Unless added in writing, services exclude custom software, ecommerce, advanced integrations, original photography or video, paid media, ongoing SEO, premium third-party subscriptions, legal drafting, tax-return preparation, insurance placement, engineering, architecture, safety certification, and government filing fees. Independent licensed professionals approve regulated decisions. No service guarantees rankings, leads, license issuance, revenue, or profitability.